Octopus Energy USwitch winner 2019
After reading lots of customer reviews I switched to Octopus Energy because they offer amazing customer service, have the green credential and transparent prices. It seems I am not alone! In a survey of over 17,000 people, Octopus Energy came out top in the category of Most likely to be recommended supplier.
WHAT IS IMPORT TO ME?
At the moment it has to be a combination of all three
- customer service
- green credentials
So the Super Green Tariff is my choice because of the extra green element it provides in terms of gas supply. We pay slightly more but the gas carbon footprint gets offset which is important to us. As my family needs change I will review my tariff. I haven’t got a smart meter yet so I am slightly restricted but I do feel drawn to the Agile tariff which will allow me to track energy prices and use my home devices when prices drop during the day. If my dreams are answered and I get an electric car then maybe Octopus Go will be the way forward. (waiting for my lottery win:-)
IT SEEMS I AM NOT ALONE.
Octopus Energy is going from strength to strength. Being voted most likely to be recommended supplier shows the confidence customers have in the service they provide. You only have to read hundreds of online reviews too to see that other customers are also, on the whole, delighted because of the refreshing approach Octopus Energy adopt.
ARE THERE ANY CONS?
- Transparent pricing policy
- Very competitive tariffs
- Investment in renewable energy
- Great customer service online.
- The only one I can think of maybe, that customer service, is heavily centred online. This may put some customers off but for me, it is a massive positive.
SWITCH TO OCTOPUS ENERGY
If you have made the decision to switch you can do so within 2 minutes. You can also get £50 credited to your account when you switch here.
If your thinking of switching my advice would be to go for it.
Posted by Sarah at www.octopusreferral.link